Privacy Policy

    Effective Date: November 5, 2025

    1. Introduction

    Welcome to BirthdayQuest (“we,” “our,” “us,” or the “Platform”). This Privacy Policy explains how we collect, use, and protect information from users (“you”) who visit our website birthdayquest.com or use our platform to browse or list birthday party services.

    We are committed to protecting your privacy and complying with applicable data protection laws. By using our Platform, you agree to the practices described in this Privacy Policy.

    2. Information We Collect

    a. Information You Provide

    We may collect the following information when you interact with our Platform:

    • For parents or users: name, email address, and messages sent to vendors.
    • For vendors: business name, contact information, service descriptions, photos, and location details.
    • Any other information you voluntarily provide when submitting forms or contacting us.

    b. Automatically Collected Data

    When you visit our Platform, we may automatically collect:

    • IP address and device type
    • Browser type and version
    • Pages visited and time spent
    • Referral source (e.g., search engines, social media)

    This data helps us improve the Platform’s performance, understand user activity, and provide a better user experience.

    3. How We Use Information

    We use the information we collect to:

    • Publish and maintain vendor listings
    • Connect parents with local businesses
    • Respond to inquiries or support requests
    • Improve our website, marketing effectiveness, and Platform functionality
    • Notify users and vendors of updates or changes to our services

    We do not sell or rent your personal information. We process your personal data based on your consent, to fulfill a contract, or as required by law.

    4. Sharing of Information

    We may share limited data:

    • With vendors when a parent submits an inquiry related to their listing
    • With third-party service providers that help operate the Platform (e.g., hosting, analytics, email)
    • When legally required to comply with a court order or applicable law

    Vendors receiving inquiries are responsible for handling customer information securely and in accordance with their own privacy policies.

    5. Cookies and Tracking

    We use cookies and similar technologies to improve user experience and gather analytics.

    • Functional cookies: required for site operation
    • Analytics cookies: help us improve performance and user experience
    • Marketing cookies: personalize content and promotions

    You can manage or disable cookies through your browser settings. Some features of the Platform may not function properly if cookies are disabled.

    6. Third-Party Services

    We use third-party services to support Platform operations, including hosting, email delivery, and analytics (e.g., Google Analytics, Zoho Mail). These providers process data on our behalf under contractual obligations.

    Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.

    7. Data Retention

    We retain personal data only as long as necessary to:

    • Maintain your account or listing
    • Fulfill the purpose for which the data was collected
    • Comply with legal obligations

    Vendors may request deletion of their listings or account at any time.

    8. Data Security

    We take reasonable measures to protect your information from loss, misuse, or unauthorized access. However, no online system is completely secure. By using the Platform, you acknowledge and accept this risk.

    9. Children’s Privacy

    BirthdayQuest is intended for use by parents and businesses. We do not knowingly collect personal data from children under 13. If we discover we have collected such information, we will delete it promptly.

    10. Data Breach Notifications

    In the unlikely event of a data breach affecting your personal information, we will notify affected users promptly in accordance with applicable law.

    11. International Users

    By using our Platform, you consent to the transfer and processing of your information in countries outside your own, which may have different data protection laws.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the “last updated” date at the top.

    13. Contact Us

    If you have any questions about this Privacy Policy or how we handle your data, please contact us:

    Email: hello@birthdayquest.com